FLAT RATE Shipping

Australia Standard Post - $8 Flat Rate - Orders are usually shipped within 3 business days. Delivery usually takes 2-7 working days

Australia Express Post - $12 Flat Rate - Orders are usually shipped within 3 business days. Delivery usually takes 1-3 working days

International - $24 Flat Rate - Orders are usually shipped within 3 business days. Delivery usually takes 5-14 working days.

RETURNS

We have a 28 day refund and exchange policy.  If you have changed your mind or received a faulty product, please make sure you let us know by emailing ishop@pirate-dragon.com within 28 days to ensure a prompt resolution of your refund or exchange.  Be sure to include 'RETURNS' in the subject line along with your contact details, order number and reason for the return in the body of the email.

If you are making a return or exchange for any reason other than an error on our part, the shipping costs of your order cannot be refunded and you will be responsible for the cost of your return postage.

Please note:

  • Earrings and pierced ear cuffs cannot be returned for hygiene reasons.
  • Digital products cannot be returned once the download link has been accessed.
  • Craft supplies, patterns and kits cannot be returned if they have been opened.

Please allow 10 working days for returns to be received and processed.

Please allow 5-10 working days for a refund to appear in your account. If it has been longer than 2 weeks please Contact Us and we will follow up your refund immediately.